Programs and Services

Augmentative Communication and Writing Service

Overview

The Augmentative Communication and Writing Service (ACWS) provides augmentative and alternative communication (AAC) services to adults with physical disabilities. 

AAC refers to a collection of communicative strategies and technologies that support individuals who cannot communicate effectively using natural speech or through writing.

AAC can include:

  • Facial expressions, eye movements and gestures.
  • Picture, symbol or word boards.
  • Electronic devices that produce a synthetic or digitized voice.
  • Adapted computer systems. 
A person in an orange fleece jacket uses a tablet with one hand while chewing on a pencil. The person is wearing a harness to carry the tablet and standing near a window with daylight streaming in.

Who we serve

We serve patients 18 years of age or older with acquired and congenital physical disabilities whose:

  • Natural speech does not meet their daily needs (little or no speech, or have speech that is difficult to understand) and requires assistance with face-to-face communication.
  • Ability to write is compromised, affecting their daily activity. 

Services

We offer personalized assessments to match each person with the right AAC tools based on their needs and abilities. Our services include:

  • Helping clients obtain and set up AAC devices.
  • Providing equipment trials.
  • Providing ongoing support from our team.

As a certified expanded-level AAC clinic through Ontario’s Assistive Devices Program (ADP), we can prescribe AAC devices and obtain funding for leasing or purchasing equipment. 


Team

The ACWS team combines knowledgeable and skilled professionals from a number of disciplines, including:

  • Speech-language pathology
  • Occupational therapy
  • Rehabilitation engineering 

Referrals

To access our service:

  • A referral from a physiatrist at The Ottawa Hospital Rehabilitation Centre is required.
  • Family doctors can also refer patients, but a physiatrist consultation must follow.
  • A screening form must be completed as part of the referral process. 

Contact us

The Ottawa Hospital Rehabilitation Centre

613-737-7350 ext. 78254

505 Smyth Road, Ottawa, ON K1H 8M2