Hand Hygiene Compliance
Patients can help improve their own safety
Research shows that hand hygiene is the single most effective way to reduce the risk of health-care associated infections. Hand hygiene is a key issue for our hospital, and we continually work to improve compliance.
Hand hygiene involves everyone in the hospital, including patients. Hand cleaning is one of the best ways you and your health-care team can prevent the spread of many infections. Patients and their visitors should also practice good hand hygiene before and after entering patient rooms.
More patient-specific information is available at:
Patient and Family Centered Care
Measuring compliance rates
The Ottawa Hospital regularly audits health-care professionals to ensure they are performing hand hygiene the right way at the right time. The results of these audits are continually reported internally to individual patient units and to the Ministry of Health yearly.
Hand hygiene compliance rates at The Ottawa Hospital
Civic Campus | General Campus | The Rehabilitation Centre | |||||||
| Monthly | HH Performed | # Observations | % Compliance with HH | HH Performed | # Observations | % Compliance with HH | HH Performed | # Observations | % Compliance with HH |
Fiscal Year 2025-26 | 3664 | 4638 | 79.0% | 3068 | 4713 | 65.1% | 422 | 539 | 78.3% |
Fiscal Year 2024-25 | 3142 | 4235 | 74.2% | 1981 | 2846 | 69.6% | 143 | 168 | 85.1% |
Fiscal Year 2023-24 | 2668 | 3258 | 81.9% | 2994 | 3477 | 86.1% | 267 | 308 | 86.7% |
Civic Campus | General Campus | The Rehabilitation Centre | |||||||
| Monthly | HH Performed | # Observations | % Compliance with HH | HH Performed | # Observations | % Compliance with HH | HH Performed | # Observations | % Compliance with HH |
Fiscal Year 2025-26 | 4384 | 5028 | 87.2% | 6573 | 7967 | 82.5% | 665 | 747 | 89.0% |
Fiscal Year 2024-25 | 4123 | 4002 | 84.1% | 3698 | 4554 | 81.2% | 227 | 279 | 81.4% |
Fiscal Year 2023-24 | 3632 | 4004 | 90.7% | 3911 | 4317 | 90.6% | 264 | 300 | 88.0% |
Civic Campus | General Campus | The Rehabilitation Centre | |||||||
| Monthly | HH Performed | # Observations | % Compliance with HH | HH Performed | # Observations | % Compliance with HH | HH Performed | # Observations | % Compliance with HH |
Fiscal Year 2025-26 | 5 | 6 | 83.3% | 2 | 3 | 66.7% | 0 | 0 | n/a |
Fiscal Year 2024-25 | 3 | 16 | 18.8% | 4 | 20 | 20.0% | 0 | 0 | n/a |
Fiscal Year 2023-24 | 34 | 75 | 45.3% | 32 | 64 | 50.0% | 0 | 0 | n/a |
Civic Campus | General Campus | The Rehabilitation Centre | |||||||
| Monthly | HH Performed | # Observations | % Compliance with HH | HH Performed | # Observations | % Compliance with HH | HH Performed | # Observations | % Compliance with HH |
Fiscal Year 2025-26 | 0 | 1 | 0.0% | 3 | 6 | 50.0% | 0 | 0 | n/a |
Fiscal Year 2024-25 | 0 | 7 | 0.0% | 5 | 11 | 45.5% | 0 | 0 | n/a |
Fiscal Year 2023-24 | 0 | 1 | 0.0% | 5 | 5 | 100.0% | 0 | 0 | n/a |