Mental Health - Programs and Services

OnTrack: The Champlain First Episode Psychosis Program

OnTrack: The Champlain First Episode Psychosis Program

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If you or someone you know is experiencing serious mental health problems, get 24/7 crisis support from the Mental Health Crisis Line.

Ottawa area: 613-722-6914
Outside Ottawa: 1-866-996-0991
Web: Mental Health Crisis Line

If you are in immediate danger or a life-threatening situation, call 911 immediately. If you need urgent medical attention, go to your nearest hospital.

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Overview

OnTrack is a voluntary rehabilitative program that provides care for people ages 16 to 35 years, who are experiencing symptoms of psychosis or early symptoms of a possible psychotic illness.  

Working with both patients and their families, we provide diagnostic clarifications and recommendations, mental health assessment and treatment, case management, family and patient education, and support.  

Working according to a recovery model, our goals of treatment are remission of symptoms, community re-integration and relapse prevention.  

Our individualized care plan may follow patients for up to three years. 

Impact story

OnTrack program helps young adults experiencing psychosis find their footing

The OnTrack program is celebrating 20 years of providing care and support to young adults navigating their first episode of psychosis.

How we can help

We’ll let you know if OnTrack is right for you

OnTrack offers a screening assessment to potential patients. This will help us to understand your situation. After the screening assessment, a formal medical/psychiatric assessment may be done. Following this assessment, different treatment options will be discussed. These options might include services offered by OnTrack, other services in the community, or both. 

We’ll put together an expert treatment team

When you enrol in our program, you are assigned a primary clinician (a nurse or social worker) who will work with you and your family and friends to coordinate your care, support you and link you with community resources to get your life back on track. The core treatment team includes you, your family, a doctor and the primary clinician.

In some cases, treatments might also include working with one or more other health-care professionals.

Learn more about our team

We’ll offer you support groups

OnTrack offers a number of groups to support people with psychosis and their families. Some of the groups we’ve offered in the past include:

  • Family education.
  • Live and learn.
  • Healthy lifestyles.
  • Vocational groups.
  • Cognitive behavioural therapy.
  • Social and recreational events.

Our programs are constantly evolving to meet the needs of the people we serve. 

We’ll offer you education about psychosis and recovery

One of the key parts of the OnTrack program is providing education for people affected by psychosis and their families. Education is offered throughout treatment and includes information about psychosis and the process of recovery. 

We’ll find the medications that are right for you

Medications are an important part of the treatment of psychosis. At OnTrack, doctors prescribe different types of medicines depending on the patient’s needs and tolerance. Sometimes extra time is needed to figure out which medication works best for you.

We understand that people often feel nervous about taking medications. We hope that this information will put you more at ease. 

Read frequently asked questions about medications

 


Contact us

Intake

613-737-8899 ext. 73908

613-737-8318

General information, Administration

613-737-8069

1355 Bank Street
Suite 208 
Ottawa, ON  K1H 8K7