The Mobile Crisis Team (MCT) is an outreach service that provides rapid assessment and stabilization for individuals in the community who are experiencing a mental health crisis.

MCT also works in partnership with Ottawa Police Services through the Mental Health Unit.  

In addition, the team operates 11 crisis stabilization beds located at five sites across Ottawa. These beds are available by referral from a health-care professional or community service worker.  

Referrals

Health-care providers and community service workers can fill out the Mobile Crisis Team Referral Form and fax it to 613-241-7710. 

Impact story

Mental health professionals and paramedics team up to help people in crisis

Seven days a week, a mental health professional from The Ottawa Hospital hits the road with a paramedic from the Ottawa Paramedic Service. Together, they respond to 911 calls for mental health emergencies across the city. Social worker Cindy Gill and paramedic Scott Farrell share how the Mental Wellbeing Response Team provides quality care for patients out in the community.

Mental Health Crisis Line

The Ottawa Hospital is one of four hospitals that support the Mental Health Crisis Line, a bilingual service available 24/7 across the Champlain District, including Ottawa, Renfrew County, Prescott-Russell, and Stormont, Dundas and Glengarry counties.  

Mental Health Crisis Line

Ottawa area: 613-722-6914
Outside Ottawa: 1-866-996-0991